Broadband Network Engineer

June 2, 2026

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A Smarter Career Choice Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here. We're looking for energetic, collaborative, and customer-focused talent who can proactively move our business forward. In return, you'll find a place where your voice matters, where our team works hard and has fun. And, if you're like us, you'll know you've made a Smarter career choice. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. This is a fully remote (Must live in the U.S.) position. Position Summary: Our Network Engineers are responsible for helping IQ Fiber deliver the best possible Broadband Internet service to customers in our growing service areas. In this role, the Engineer assists in the design and configuration of core and access networks. Our Network Engineers work with transport providers, various carrier-class network equipment, servers, Wi-Fi devices and other gear. The successful candidate will support other team members and customers with installation, configuration, troubleshooting, and training. The position is a full-time position that also requires participation in an after-hours on-call support program. This is a unique opportunity to get involved in a cutting-edge startup operating in a growing industry. Essential Duties and Responsibilities:<ul><li>Participate in the design, configuration, enhancement, and troubleshooting of IQ Fiber’s core and access networks.</li><li>Support field engineers in the deployment and expansion of IQ Fiber’s state-of-the-art FTTP broadband delivery network.</li><li>Appropriately escalate critical network conditions to Technical Operations and Outside Plant (OSP) staff.</li><li>Configure, manage, and optimize network monitoring and alerting systems.</li><li>Make recommendations for improving the performance and operation of the IQ Fiber network based on the analysis of data.</li><li>Create and administer detailed, technical MOPs (Methods of Procedure) to facilitate maintenance and upgrades of network equipment.</li><li>Deploy and support public Wi-Fi network services.</li><li>Assist in administering and maintaining Linux and Windows servers and applications.</li><li>Provide tier 3 technical support as part of the IQ Fiber Network Operations Center (NOC).</li><li>Act as a resource for tier 2 technicians in providing technical support for residential and business broadband services.</li><li>Support IQ Fiber’s NOC supervisor in optimizing the performance of the NOC.</li><li>Assist in diagnosing and troubleshooting advance networking and Wi-Fi issues.</li><li>Participate in an on-call rotation with a small team of Network Engineers.</li><li>Perform other duties as assigned.</li></ul>Qualifications:<ul><li>Proven experience in a network engineer role.</li><li>2+ years’ experience with Juniper MX and QFX product lines.</li><li>Experience deploying and managing a Service Provider network (JNCIS-SP, JNCIP-SP, or Nokia SRC certification a plus).</li><li>Experience with Nokia 7750 routers and related SR OS configurations.</li><li>Minimum 3 years’ experience in telecommunications or networking preferred, or equivalent combination of education and experience.</li><li>Experience working with fiber optics, GPON, XGS-PON</li><li>Experience working with BGP, MPLS, DHCP, VLANs, Static and Dynamic Routing Protocols, VPNs, VRRP, ERPS.</li><li>Linux administration skills a plus.</li><li>Other networking-related credentials a plus (i.e. CCIE, CCNP, Network+)</li><li>Ability to utilize considerable independent judgement, discretion, and initiative in carrying out day-to-day responsibilities.</li><li>Basic knowledge or telecommunications systems and operations.</li><li>Ability to read, analyze, and interpret technical requirements, methods of procedures, and product data sheets.</li><li>Ability to use inductive reasoning techniques to effectively troubleshoot system problems.</li><li>Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.</li><li>Strong learning orientation. Ability to leverage all resources and be creative in self-learning to continue adapting to changing issues and trends.</li><li>A desire and ability to understand the diverse needs of internal and external customers and to create experiences and deliver services that exceed their expectations.</li><li>A desire and ability to utilize digital tools for organizational information, individual, and teamwork.</li><li>Experience working with and configuring a variety of network and server hardware.</li></ul> Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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