Our Core Values

· Excellence – the diligent pursuit of greatness. Surpass expectations and push through boundaries. Dedication to continuous improvement.

· Integrity – an unwavering commitment to honesty, transparency, and loyalty. Doing the right thing even when no one is looking.

· Innovation – the spark that ignites change and propels us forward. Daring to dream big, challenging the status quo, and turning bold visions into reality.

· Community – go out of your way to help others. Foster connections, nurture relationships, and come together as one team, one family.

· Inclusivity – treat others with respect. Every voice should flourish.

Position Summary The Commercial Coordinator is responsible for coordinating commercial, logistics, decommission, relocation, and project-based opportunities from initial setup through final billing and customer completion. This role serves as a critical operational liaison between customers, sales, operations, vendors, and internal support teams to ensure projects are executed accurately, profitably, and with exceptional customer service.

Primary Responsibilities

· Create, schedule, and coordinate commercial relocations, logistics projects, decommissions, and project-based opportunities

· Manage project setup including quotes, job folders, documentation, scheduling, and client communication

· Ensure accuracy and completeness of paperwork submitted by drivers and crews to support proper billing and operational reporting

· Coordinate third-party vendors and support services as required

· Research and resolve warehouse discrepancies, inventory issues, and billing concerns

· Prepare and coordinate freight quotes and scheduling requests

· Maintain accurate document scanning, uploads, CRM updates, and project tracking

· Coordinate closely with operations, dispatch, warehouse, and sales teams to ensure smooth project execution

· Support customers with timely communication, issue resolution, and status updates

· Assist with administrative, customer service, and operational support functions as needed

Performance Expectations

· Maintain accurate and timely project documentation and billing support

· Ensure projects are coordinated efficiently and executed within company standards

· Maintain strong communication with customers, vendors, and internal teams

· Demonstrate strong organizational skills and attention to detail

· Support EOS accountability through disciplined follow-through and operational reporting

· Maintain high customer service standards and responsiveness

Required Qualifications

· Strong organizational, communication, and multitasking skills

· Ability to manage multiple active projects simultaneously

· Strong attention to detail and follow-through

· Professional customer service mindset

· Ability to work cross-functionally with operations, sales, warehouse, and support teams

· Comfortable working with business systems, Microsoft Office, and operational software platforms

Preferred Qualifications

· Experience in moving & storage, logistics, transportation, warehousing, or project coordination

· Experience with MoversSuite, CRM systems, or transportation/logistics software

· Experience coordinating commercial projects, relocations, or logistics operations

· Understanding of billing, documentation, and operational workflow management

Compensation & Benefits

· Competitive compensation

· Technology tools and operational support

· 401(k) and company matching opportunities

· Health, dental, and paid time off benefits

· Professional development opportunities

Success at Apex Requires

· High personal accountability

· Strong communication and responsiveness

· Disciplined organization and operational follow-through

· Ability to remain calm under pressure

· Team-first mindset — Apex First!

Pay: $20.00 - $30.00 per hour

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account

Work Location: In person