Mandarin Speaking - TikTok Live Shopping Moderator

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About the position

The Mandarin Speaking - TikTok Live Shopping Moderator role at AFM Innovation Inc involves overseeing TikTok e-commerce live streams, optimizing resources, and maintaining effective communication with customers and team members. This position is crucial for driving sales growth through live and social selling, leveraging the company's partnership with TikTok to enhance brand visibility and engagement.

Responsibilities

  • Lead on-site control and operation of TikTok e-commerce live streaming, including setting up live stream rooms and planning live streams.
  • Discover and summarize product selling points, conduct live stream data analysis, and manage sales rhythm during broadcasts.
  • Oversee the daily live stream work of TikTok live stream hosts, ensuring timely follow-up on revenue data and conducting post-event reviews.
  • Formulate optimization plans based on data analysis and execute them effectively.
  • Refine explanatory content and create live stream host scripts based on product characteristics and user profiles.
  • Provide product optimization suggestions to product and brand partners based on live stream performance.
  • Supervise on-site audience data in real-time and provide feedback to on-site anchors to control sales rhythm and content.

Requirements

  • Fluent in Mandarin; Chinese speaking is strongly preferred.
  • Excellent communication skills with team members and customers.
  • Eager to learn, take initiative, and solve problems.
  • High coordination and adaptability skills.
  • Ability to handle disputes and emergencies with a calm demeanor.
  • Interest in the e-commerce live streaming industry and familiarity with TikTok and other social media platforms.
  • Entrepreneurial spirit and proactive, practical, positive thinking.

Nice-to-haves

  • Experience in social media management.
  • Background in business analysis or marketing.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Employee discount
  • Professional development assistance
  • Flexible schedule
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