Office Manager / Administrator

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<h2 style="margin-top:11px;margin-bottom:5px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:16pt;"><span style="line-height:115%;"><span style="color:#2f5496;"><span style="font-weight:normal;">Office Manager / Administrator</span></span></span></span></span></h2><br><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">We provide:</span></span></span></span></span></span><ul style="margin-bottom:12px;"><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Regular Work Hours </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Flexible Scheduling</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Access To Profit Sharing Plan *</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">TruBlue t-shirts, polos, and other company gear </span></span></span></span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Strong Office Support</span></span></span></span></span></span><br> </li></ul><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">*after 6-month anniversary</span></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:115%;"> </span></span><br><br><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">TruBlue Of North Raleigh</span></span></span><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;"> is a Home Ally Service company that provides premium handyman services for busy adults and home modifications for seniors so they can age in place safely.  Our technicians are bonded and insured, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes.</span></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:115%;"> </span></span><br><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">We are searching for an experienced Office Manager/Administrator to help our growing company expand. The candidate will be required to: </span></span></span></span></span></span><br> <ul style="margin-bottom:12px;"><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Maintain communication with customers via our office phone system, texting, and emails.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Schedule meetings with potential customers for our estimators.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Schedule approved jobs according to staffing availability.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Maintain inventory of all literature and marketing materials used by TruBlue.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Relay any communications between clients, staff, and management.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Track hours worked by employees per job.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Track purchases made for each job.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Assist the manager with sending out invoices when the projects are complete.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Assist estimators with material location and pricing.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Help maintain our social media accounts and email communication with our prospects.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Help develop Standard Operating Procedures for the company.</span></span></span></span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Manage expense reporting.</span></span></span></span></span></span></li></ul><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"> </span></span><br><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;"> What we value:</span></span></span></span></span></span><ul style="margin-bottom:12px;"><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">FAMILY – Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">INTEGRITY – Treating people with respect and looking for the same in return, everyone has a voice! </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">TRUST – Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!   </span></span></span></span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">QUALITY – Taking pride in one’s work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!</span></span></span></span></span></span><br> </li></ul><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"> </span></span><br><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;"> The appropriate candidate for the position will have the skills and experience in the following areas:</span></span></span></span></span></span><br> <ul style="margin-bottom:12px;"><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Excellent computer skills, including Excel, Word, and CRM platforms.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Excellent social media knowledge including Facebook, Nextdoor, etc.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Strong work ethic and pride in your work.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Expert in customer satisfaction – treat people with respect and expect it in return.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Ability to communicate with clients with diverse socioeconomic status and age differences.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Ability to work with a diverse team of employees.  </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Ability to set an efficient schedule for a growing number of crew members.</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.).</span></span></span></span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Have a basic knowledge of business principles including profitability and efficiency. </span></span></span></span></span></span><br> </li></ul><h2 style="margin-top:11px;margin-bottom:5px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;"> </span></span><br><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Qualified candidates will need a driver's license and transportation, but will work a majority of the time remotely.  Candidate must also be a legal citizen of the US, and speak fluent English.</span></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:115%;"> </span></span><br><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">We are actively interviewing for this position - If you have the skills we're looking for, apply today, and our hiring manager will follow up!</span></span></span></span></span><br><br><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;"><span style="color:#494b50;">Website</span></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:115%;"><span lang="en" style="font-size:12pt;"><span style="line-height:115%;">https://www.trublueally.com/north-raleigh</span></span></span></span></span><br><br><br><br> </h2>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...