Remote Community Growth Assistant

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About the Company

Sprout Social is a leading social media management platform that helps brands understand and reach their audience, engage with customers, and measure results. With a commitment to innovation and customer success, we empower businesses of all sizes to unlock the full potential of social media. Our global team thrives on collaboration, creativity, and a shared passion for connecting people.

Job Description

We are seeking a highly motivated and detail-oriented Remote Community Growth Assistant to join our dynamic marketing team. This role is crucial in supporting the expansion and engagement of Sprout Social’s global community across various platforms. You will work closely with the Community Manager to implement growth strategies, engage with our users, and analyze community performance. This is an excellent opportunity for someone passionate about social media, community building, and digital marketing to contribute to a rapidly growing tech company from the comfort of their home.

Key Responsibilities

  • Assist in the execution of community growth initiatives and campaigns.
  • Monitor and engage with community members on social media platforms, forums, and other channels.
  • Help moderate community discussions, ensuring a positive and respectful environment.
  • Support the creation and distribution of engaging content for community channels.
  • Track and report on key community metrics, providing insights for optimization.
  • Research community trends and competitor activities to identify new opportunities.
  • Collaborate with marketing, product, and customer success teams to align community efforts.
  • Provide administrative support to the Community Manager as needed.

Required Skills

  • 1-2 years of experience in community management, social media management, or digital marketing.
  • Strong understanding of major social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.).
  • Excellent written and verbal communication skills in English.
  • Proven ability to engage and build relationships with online communities.
  • Basic analytical skills to interpret community data and metrics.
  • Self-starter with strong organizational and time management abilities.
  • Proficiency with Google Workspace or Microsoft Office Suite.

Preferred Qualifications

  • Bachelor's degree in Marketing, Communications, or a related field.
  • Experience with social media management tools (e.g., Sprout Social, Hootsuite, Buffer).
  • Familiarity with community platforms and forum software.
  • Experience working in a remote team environment.
  • Basic knowledge of HTML/CSS for content formatting.

Perks & Benefits

  • Competitive salary and benefits package.
  • 100% remote work flexibility.
  • Comprehensive health, dental, and vision insurance.
  • Generous paid time off and company holidays.
  • Opportunities for professional development and growth.
  • Access to a vibrant and supportive global team.
  • Employee assistance program.
  • Technology stipend for home office setup.
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