Remote - Customer Service | Entry Level | Immediate Hiring | Most Responsive.

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Remote Customer Service Representative – Entry Level

Company: Globe Life AO (A Division of Globe Life – Fortune 500)
Location: Remote | U.S.-Based Applicants Only
Job Type: Full-Time or Part-Time
Compensation: Weekly Pay + Uncapped Bonuses
Experience Required: No Prior Experience – Full Training Provided
Start Date: Hiring Immediately
Most Responsive Hiring Team!! APPLY NOW!


Position Summary

Globe Life AO, a trusted name in the supplemental benefits industry for over 65 years, is actively hiring Remote Customer Service Representatives. We are seeking ambitious, detail-oriented individuals who are ready to grow professionally in a supportive, fully remote environment. This is an entry-level opportunity with comprehensive training, ideal for those starting a new career, re-entering the workforce, or transitioning industries.


Key Responsibilities

  • Deliver exceptional customer support via phone, email, and virtual consultations

  • Educate clients on policy features, benefits, and options

  • Address client inquiries and assist with policy updates or claims

  • Maintain accurate, organized digital records

  • Uphold service excellence while working independently in a remote setting


Candidate Requirements

  • No prior customer service or insurance experience required

  • Must be at least 18 years old and legally authorized to work in the U.S.

  • Proficient in verbal and written English communication

  • Tech-savvy with basic knowledge of Zoom, email, and digital tools

  • Self-motivated, disciplined, and team-oriented


What We Offer

  • Remote Flexibility – 100% work-from-home

  • Weekly Pay – Stable income with uncapped performance-based bonuses

  • Flexible Scheduling – Part-time and full-time options

  • Professional Training – Full onboarding and licensing support

  • Union-Backed Benefits – Access to health, life, and retirement plans

  • Career Development – Clear paths to promotion and leadership

  • Recognition & Rewards – Incentive-based travel and performance bonuses


Why Join Globe Life AO?

As part of Globe Life, a Fortune 500 company, we offer the stability of a well-established brand with the innovation of a modern, remote-first team. We believe in empowering our people, promoting from within, and fostering a culture of excellence, inclusion, and purpose-driven work.
 

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How to Apply

Click Apply Now to submit your application. Our recruitment team responds within 24–48 hours to schedule virtual interviews.

Join Globe Life AO and start a career that offers flexibility, purpose, and long-term growth.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...