Remote IT Support - $70-$90k (Internal, Security)

November 10, 2025

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Permanently 100% Remote, Must be East Coast Job Title: Remote IT Support - $70-$90k (Internal, Security) Salary: $70-$90k Base + Benefits, 401k Requirements: SaaS, Support Internal Employees + Some Security Tools Like SOC, Vanta Based in beautiful Providence, RI, we offer an intuitive web-based CRM for financial advisors. Our CRM makes it incredibly easy for everyone from solo financial advisors to enterprise firms to manage their current book of business, and increase their sales. Our software integrates with leading FinTech brands. It enables them to manage their book of business, streamline their workflow, and grow their practice. We just closed our Series B for $30MM, have been in business since 2012, and have 52 employees. We are REMOTE first and our team is distributed throughout the country. Due to growth, we are actively hiring a Remote IT Support Specialist with the following experience: <ul><li> Support internal employees using JAMF, Avast (virus protection), Slack, G Suite, SSO, VPN</li><li> Occasionally help on special security projects using SOC, SOC 2, and Vanta</li><li> SaaS experience strongly preferred </li></ul>This role is mostly supporting internal employees with their IT needs. We do have some special projects and security-related work, but it's a smaller portion of the position. For that reason, experience with SOC, SOC 2, or Vanta, is a huge plus! Also - we're big on promoting people from within. We have several employees that have started their career in similar positions and have been promoted into other positions. If you have this experience, please apply immediately. We are actively interviewing this week and next for this high profile position. Top Reasons to Work with Us <ul><li> Remote: Permanently 100% Remote</li><li> Compensation: $70-$90k Base + Benefits, 401k</li><li> Ownership: Take ownership of our DevOps lifecycle</li><li> Culture: Modern, supportive start-up culture </li></ul>What You Will Be Doing <ul><li> Support internal employees with their IT needs</li><li> This includes JAMF, Avast (virus protection), Slack, G Suite, SSO, VPN</li><li> Occasionally assist the CTO with special projects in the security realm, including software for logging metrics, permissions, and access </li></ul>What You Need for this Position Must Have <ul><li> Experience supporting employees using JAMF, Avast (virus protection), Slack, G Suite, SSO, and/or VPN</li><li> Experience with SOC and/or SOC 2</li><li> Experience working for SaaS companies </li></ul>Nice To Have <ul><li> Vanta </li></ul>What's In It for You <ul><li>Remote IT Support - $70-$90k (Internal, Security)</li><li> Permanently remote</li><li> Vacation/PTO</li><li> Medical</li><li> Dental</li><li> Vision</li><li> 401k </li></ul>Benefits <ul><li> Vacation/PTO</li><li> Medical</li><li> Dental</li><li> Vision</li><li> 401k</li><li> Bonus </li></ul>So, if you are a Remote IT Support - $70-$90k (Internal, Security) with experience, please apply today! Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Matt Abbasfard Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: matt.abbasfard@cybercoders.com <ul><li>Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : MA5-1780836 -- in the email subject line for your application to be considered.*** </li></ul>Matt Abbasfard - Lead Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 01/09/2024 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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