Senior Sales Operations Specialist

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<meta><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="font-size:18pt;white-space:pre-wrap;">About the role</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">The Senior Sales Operations Specialist plays a critical role in driving the efficiency, accuracy and scalability of our revenue engine. This position partners closely with Sales and Leadership to optimize processes and enhance data quality. This position will mentor junior team members, contribute to system enhancements and champion best practices that improve the overall sales experience. This is an ideal opportunity for someone who thrives in a fast-paced environment, has strong analytical and communication skills and is passionate about enabling teams to perform at their highest potential.</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="font-size:18pt;white-space:pre-wrap;">What you'll do</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Oversee proposal, quote, and contract creation and workflows to ensure timely and accurate delivery</span></li><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Maintain and optimize sales enablement tools, templates, and documentation</span></li><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Collaborate with Product and Marketing teams to align messaging, pricing, and go-to-market strategies</span></li><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Lead training and mentorship to Sales Operations and Sales team members on tools and processes</span></li><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Lead cross-departmental initiatives to streamline workflows, enhance operational efficiency and assist with investigating errors and other issues</span></li><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Develop and maintain performance dashboards and tracking to measure sales/sales ops effectiveness</span></li><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Identify process gaps and lead projects to implement scalable improvements</span></li><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Act as a trusted liaison between Sales, Marketing, Finance, and Client Success</span></li><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Ensure seamless communication of contract, pricing, and proposal data across internal systems</span></li><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Assist in bid responses and cooperative purchasing contracts</span></li><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Support Sales Operations staff members to ensure all sales operations tasks are handled effectively</span></li><li style="color:rgb(33,33,33);margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="color:rgb(33,33,33);font-size:11pt;white-space:pre-wrap;">Ability to assist Director, as needed</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="font-size:18pt;white-space:pre-wrap;">What you'll need to be successful</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">4-6 years' experience in Sales Operations, Sales Enablement, or a related analytical role</span></li><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Advanced proficiency in Microsoft Excel and data analysis tools (Power BI preferred)</span></li><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Bachelor's Degree in Business or Communications preferred, equivalent work experience in lieu of a degree</span></li><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">CRM, RFPIO and Connectwise experience a plus</span></li><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">RFP, RFI and bid experience a plus</span></li><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Sales experience a plus</span></li><li style="margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Strong organizational and prioritization skills, with the ability to balance detail orientation with strategic perspective</span></li><li style="color:black;margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="color:black;font-size:11pt;white-space:pre-wrap;">Exceptional communication and presentation skills across technical and non-technical audiences.</span></li><li style="color:black;margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="color:black;font-size:11pt;white-space:pre-wrap;">Demonstrated leadership ability to manage complex projects and mentor junior team members.</span></li><li style="color:black;margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="color:black;font-size:11pt;white-space:pre-wrap;">Highly organized, detail oriented, adaptable, and capable of managing multiple priorities in a fast-paced environment.</span></li><li style="color:black;margin:3px 0px;line-height:1.6;font-size:11pt;letter-spacing:0.25px;"><span style="color:black;font-size:11pt;white-space:pre-wrap;">Business acumen with understanding of forecasting, revenue recognition, and pricing models.</span></li><li style="color:black;margin:3px 0px;line-height:1.6;--listitem-marker-color:black;font-size:11pt;letter-spacing:0.25px;"><span style="color:black;font-size:11pt;white-space:pre-wrap;">A solutions-oriented mindset, with a track record of driving initiatives that improve accuracy, efficiency, and scalability.</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="font-size:18pt;white-space:pre-wrap;">What you can expect from us</strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:start;"=""><span style="font-size:11pt;white-space:pre-wrap;">We really ARE more than a company! We have a passion for growth and hitting goals, but we want to do it together as a team and enjoy the ride as we go. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span style="font-size:11pt;white-space:pre-wrap;">WE ARE APPROACHABLE.   </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span style="font-size:11pt;white-space:pre-wrap;">Want to talk to a member of management or leadership, walk</span><span style="font-size:12pt;white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">up</span><span style="font-size:12pt;white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">and say hi. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span style="font-size:11pt;white-space:pre-wrap;">WE TRUST YOU.  </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span style="font-size:11pt;white-space:pre-wrap;">We</span><span style="font-size:12pt;white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">don’t</span><span style="font-size:12pt;white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">have a million rules because we believe you will embrace our</span><span style="font-size:12pt;white-space:pre-wrap;"> </span><a href="https://mccinnovations.com/our-company/about-mcci/" target="_blank" class="css-173makr-linkStyle" style="color:rgb(30,74,169);cursor:pointer;"><span style="font-size:12pt;white-space:pre-wrap;">Culture Code</span></a><span style="font-size:12pt;white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">and make good decisions. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span style="font-size:11pt;white-space:pre-wrap;">WE EMBRACE TECHNOLOGY!  </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span style="font-size:11pt;white-space:pre-wrap;">We love it, sell it, support it, use it, and need it. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span style="font-size:11pt;white-space:pre-wrap;">WE DRESS COMFORTABLY.  </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span style="font-size:11pt;white-space:pre-wrap;">We need you to work hard, not wear a tie. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span style="font-size:11pt;white-space:pre-wrap;">WE ARE KIND. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span style="font-size:11pt;white-space:pre-wrap;">Being kind, forgiving, empathetic, and respectful can change your life and everyone around you. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span style="font-size:11pt;white-space:pre-wrap;">WE ENJOY OUR TEAM. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span style="font-size:11pt;white-space:pre-wrap;">Use your webcam, collaborate, build relationships, and recognize others for doing</span><span style="font-size:12pt;white-space:pre-wrap;"> </span><span style="font-size:11pt;white-space:pre-wrap;">a great job. You work a lot; make the most of your time here. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span style="font-size:11pt;white-space:pre-wrap;">WE VIRTUALIZE EVERYTHING. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span style="font-size:11pt;white-space:pre-wrap;">We strive for 100% inclusion of our remote teammates. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span style="font-size:11pt;white-space:pre-wrap;">MCCi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</span><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;"> </span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...