Senior Salesforce Administrator

June 2, 2026

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<div class="content-intro">WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.</div><h3>What You’ll Do</h3> As a Senior Salesforce Administrator, you will be an integral part of the Business Systems Team, responsible for administration and support of Salesforce. You will join a team that handles everything from ETL integration configurations, 3rd party application support and everything Salesforce Sales and Service Cloud. Business Systems supports Finance, Legal, Revenue Operations, Customer Support, Customer Success, and HR teams. You will collaborate with stakeholders across the company, understand their business needs and translate them into efficient solutions. You will also mentor and train other members of the team to ensure our team is continually growing our skills. In this role, you will: <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Mentor and support other administrators and team members.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Administer and enhance Salesforce Sales Cloud, Service Cloud, CPQ, using declarative tools (Flows, Process Builder, etc.).</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Configure and support Salesforce embedded applications and integrations such as Conga</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Collaborate with business stakeholders and IT partners to gather requirements, design solutions, and implement changes using Salesforce best practices.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Manage support requests, configuration changes, and bulk data updates while adhering to change control processes.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Troubleshoot and resolve system issues, ensuring high availability and performance.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Stay current with Salesforce releases and industry trends; proactively identify opportunities to improve system functionality and user experience.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Document system configurations, processes, and training materials; support end-user training and adoption.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Participate in Agile/Scrum ceremonies and contribute to sprint planning and delivery.</li> </ul> <h3>Who You Are</h3> Required Qualifications <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">5+ years hands-on experience administering Sales Cloud and Service Cloud</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong proficiency in Salesforce declarative development, especially Flow Builder (must be able to demonstrate).</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Salesforce Administrator and Platform App builder certifications are required.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience supporting Conga Contracts or similar CLM tools.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Exposure to DevOps tools like Gearset, Copado, or Salesforce DX.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience integrating Salesforce with ETL tools and third-party applications.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Agile/Scrum experience.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent communication, problem-solving, and stakeholder engagement skills.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to work core business hours (8–5 in any US time zone) with occasional evening/weekend support for major releases.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Willingness to travel up to 10% as needed.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Most of all, you're driven by a mission to improve learning outcomes for all students and are willing to take on evolving responsibilities based on business needs.</li> </ul> Preferred Qualifications <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Familiarity with Apex and Lightning Web Components (LWC) for code review and testing</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience with Salesforce CPQ or Revenue Cloud a major plus</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Familiarity with AI or automation tools to enhance workflow efficiency.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Bonus points if you have experience leveraging AI or automation tools to enhance workflow efficiency and output quality</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Passion for education and a mission-driven mindset to improve learning outcomes.</li> </ul> Job Application Deadline: June 15, 2026<div class="content-pay-transparency"><div class="pay-input"><div class="title">Pay range for this role: </div><div class="pay-range">$100,000—$125,000 USD</div></div></div><div class="content-conclusion"><div class="row" data-bind="if: $parent.shouldShowEqualOpportunityEmployerDescription"> <div class="col-md-24"> At Edmentum, we are committed to pay transparency. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate. We also offer a comprehensive benefits package to support your overall well-being and work-life balance. This includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a flexible Time Away Program along with 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life. Edmentum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, sex, age, disability, status as a disabled, recently separated, Armed Forces service medal or other protected veteran (“covered veteran”), marital status, status regarding public assistance, sexual orientation or any other characteristic protected by applicable federal, state or local laws. We are dedicated to meeting the needs of individuals with disabilities and to creating an environment that supports our employees' physical and mental health. If you are a qualified individual with a disability or a covered veteran and need a reasonable accommodation to complete any part of the application process, please contact <a href="mailto:recruiting@edmentum.com">recruiting@edmentum.com</a>. As part of our hiring process, we may use AI-powered tools to support our HR team in reviewing, screening, and managing applications. These tools aim to improve efficiency, consistency, and fairness, but final decisions are made by our people. Applicants' personal information (e.g., resume, cover letter, qualifications, and application responses) may be processed by third-party AI tools for tasks like resume parsing, skills matching, candidate ranking, and interview scheduling. <p class="opportunity-equal-opportunity-employer-description" data-automation="job-pay-transparency-policy-statement" data-bind="visible: $parent.shouldShowPayTransparencyStatemet, text: PayTransparencyPolicyStatement">Edmentum’s notice regarding the collection of personal information from interested candidates is available <a href="https://www.edmentum.com/about/careers/candidates">here</a> </div> </div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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