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Summary
Description
About Us:
Companion Data Services provides leading IT solutions and managed services. We operate multiple geographically disperse data centers, including two of the nation's largest healthcare data centers - both rated among the top five percent of data centers worldwide by MIPS.
With three U.S. locations and decades of experience in government, commercial and education markets, our innovative solutions and reliable services allow clients to focus on core business and improve outcomes.
Our data centers host applications process billions of transactions, supporting state, federal and commercial business.
Position Purpose:
Maintain a portfolio of multiple hardware and/or software technologies, products, and/or processes including standards of use, life cycles, and product evaluation and integration. Develop and maintain an in-depth pool of technical advice and expertise to provide information and guidance of the infrastructure assigned. Provide guidance and training to less experience staff.
What You'll Do:
- Perform technical interviews and analysis with vendors and/or stake holders to develop and track the road map/life cycle of infrastructure for hardware, software, products, and/or processes. May schedule regular meetings, conference calls, or on-site visits with vendors and/or stake holders to keep abreast of current technology(s), products, and/or processes. May review with vendor and/or stakeholders, known upcoming activities associated with their specific technology(s), product(s), and/or processes. Research and stay abreast of all information that may impact the lifecycle of any supported technology, product, and/or process.
- Facilitate the establishment, implementation, and maintenance of best practices, policies, standards, and desktop procedures to be used by the operational units to guide the use of each technology solution or product.
- Assist in the research and development of new products including product evaluation, integration, or procedures of use.
- Establish and maintain effective working relationships and open communication with vendors, operations, architecture, and/or management staff.
- Provide guidance and training to less experienced staff in the responsibilities involved in technology analysis.
To Qualify for This Position, You Will Need:
Required Education:
- Bachelor's in a job related field
- OR 4 years job related work experience
- OR Associate's and 2 years job related work experience
Required Work Experience:
- 7 Years specific knowledge of the technologies, products, and/or processes to be supported.
- 3 Years directly supporting those technologies, products, and/or processes. (may be concurrent)
Required Skills and Abilities:
- Extensive knowledge of a variety of information technology products and solutions.
- Excellent research, customer service, verbal and written communication, and presentation skills.
- Strong attention to detail.
- Good judgment.
- Ability to work and communicate effectively with all levels of the IT organization.
- Ability to lead and mentor less experienced staff.
Required Software and Other Tools:
Microsoft Office. Software and tools will vary based on the technologies supported.
We Prefer That You Have:
- At least 5+ years of Splunk development experience
- Experience utilizing Predictive Analytics to forecast health of infrastructure.
- Experience with model development and deployment
- Must have skills: Splunk, Scripting experience (PowerShell, Perl, Python, JavaScript, or Shell scripting), and Linux and Windows with a solid grasp of system administration.
- Experience in design, implementation, administration, and support on Hybrid Splunk environments (AWS Cloud, Heavy forwarders, UFs, Deployment server).
- Experience in onboarding and fixing data
- Good knowledge of Syslog, and Network protocols
Certifications:
- Splunk Enterprise Certified Admin
- Splunk Enterprise Certified Architect (Nice to have)
- Splunk IT Service Intelligence Certified Admin
Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
What We Can Do For You:
Our comprehensive benefits package includes:
• 401(k) retirement savings plan with company match
• Subsidized health plans and free vision coverage
• Life insurance
• Paid annual leave - the longer you work here, the more you earn
• Ten paid holidays
• On-site cafeterias and fitness centers in major locations
• Wellness programs and a healthy lifestyle premium discount
• Tuition assistance
• Service recognition
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
Some states have required notifications. Here's more information.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
