Solution Engineer

June 3, 2026

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<div><div>This position is a highly skilled and experienced customer-focused technical sales professional who provides in-depth technical information and specific design/implementation guidance to Red River’s customers. The individual is an expert in one or more technical specializations. As a technical leader, they mentor others and share their knowledge within the Red River Solution Engineering and Sales teams. They provide architectural guidance for customers across the Red River product portfolio, including products and services from OEM partners. The individual in this position is responsible for pre-sales engineering activities including: 1) identifying customer’s business outcomes and/or mission challenges and proposing technology solutions, 2) engaging as the primary client technical resource on sales engagements and 3) achieving and maintaining OEM certifications in their area of expertise. The individual is knowledgeable of Red River’s offerings across multiple technologies and architectures. The individual is both technical and business focused, with the ability to articulate technology roadmaps linked to customer business outcomes. As necessary, the individual works with Design Architects, and Solution Engineering peers, to validate the best solution to address customer requirements. This position works jointly with the Account Executives to learn the customer business outcomes and create the best technical solution. This position provides technology related input for internal company initiatives, including idea submission for new services and offers based on Red River’s capabilities. They will assist with the technical interview process for Solution Engineering candidates. </div><div>Primary Position Tasks: </div><div><ul><li>Defines technology and product recommendations, as well as, architectural solutions for sales opportunities. </li><li>Serves as the technical point of contact and technical sales lead for the customer. </li><li>Provides the initial input for proposals and statements of work. Validates that the completed proposal (SOW, BOM, LOE, etc.) aligns with customer desired outcomes. </li><li>Demonstrates technical knowledge and consultative skills, while working with customers and Red River team members. </li><li>Uses professional level presales engineering skills and in-depth knowledge in at least one specialization, such as, Data Center, Collaboration, Security, Microsoft Modern Workplace, Cloud or Route/Switch/Wireless. Has knowledge of relevant solutions sets, product line specifications, performance criteria and applications. </li><li>Understands Red River offers and solution strengths, and opportunities. </li></ul></div><div> </div></div><div><div>Minimum Education/Certification/Experience Requirements: </div><div><ul><li>Bachelor’s degree </li><li>10 years work experience </li><li>5 - 7 years of presales engineering experience </li><li>For Federal positions, must be a U.S. citizen and qualify to obtain a Secret Clearance </li><li>Active and verified professional level OEM certifications (ex. Cisco CCNP, CCDP) </li></ul></div><div> </div><div>Knowledge, Skills and Abilities: </div><div><ul><li>Strong technical aptitude with the ability to learn new technical information quickly. </li><li>Excellent communication skills with the ability to create a message to share verbally or in written form. </li><li>Understands customer business outcomes, as described by the customer, with strong knowledge of customer industry verticals. </li><li>Understands the sales process and partners with the Account Executive to execute for success. </li><li>Ability to relate technology, or technical solutions, to solving customer business problems. </li><li>Ability to create a detailed implementation plan (SOW) for a customer solution, including expected timelines for project completion. Validates the SOW, BOM, and LOE prior to delivery to the customer. </li><li>Capable of demonstrating solutions within area of technical strength. </li><li>Excellent skills for building rapport and trust with team members, customers, and partners. </li><li>Maintains current and attains additional OEM and industry certifications, as required. </li><li>Network Security experience preferred </li></ul></div><div> </div><div>Essential Elements (Mental; Physical; Equipment used): </div></div><div>This position is an office position that requires remaining in a stationary position for multiple hours throughout the workday. </div><div> </div><div>This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment. </div><div> </div><div>Special Requirements: Travel requirement varies and can be up to 50% depending upon work location. </div>Basic Qualifications:<ul><li>U.S. Citizenship Required</li></ul>Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our <a href="http://redriver.com/wp-content/uploads/2024/12/2025-Red-River-Technology-BAAG_12.19.24-1.pdf" target="_blank" rel="noopener noreferrer">benefit</a> offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).EOE M/F/DISABLED/VetRed River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American’s with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact <a href="mailto:accommodation@redriver.com?subject=3DJob%20application%20process" target="_blank" rel="noopener noreferrer">accommodation@redriver.com</a>. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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