Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs.

We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day.

At Vynca, our mission is to provide comprehensive care for more quality days at home.

About the job
The Vice President, Healthcare Business Operations & Growth will serve as a key member of the executive leadership team, responsible for ensuring operational excellence, data-driven decision-making, and sustainable revenue growth. This leader will oversee the business operations function, including account management, enrollment, business intelligence, performance reporting, and growth initiatives.

This dual-role executive will partner closely with the CEO, CFO, and other members of the leadership team to translate strategy into measurable results, optimize financial performance, and ensure that operational and commercial priorities are tightly aligned.

This role is remote, with established core hours from 8:30 am to 5:30 pm PST.

What you’ll do

Strategic & Operational Leadership

• Build and oversee Vynca’s business operations function, spanning data analytics, performance reporting, and cross-functional process optimization.

• Lead the Growth organization, including direct management of the Director of Patient Engagement and Enrollment, ensuring clear alignment between revenue goals, operational capacity, and market strategy.

• Establish and manage frameworks that measure business health across clinical, operational, and financial domains.

• Drive accountability and transparency through a consistent business review cadence, providing actionable insights for executive decision-making.

Data, Metrics, and Business Performance

• Own company-wide performance dashboards and KPIs that provide visibility into growth, gross margin, patient volume, cost of care, and productivity.

• Partner with Finance and Analytics to connect financial metrics to operational outcomes and inform forecasting, pricing, and market expansion strategies.

• Ensure data accuracy, integrity, and accessibility across key systems (Salesforce, EHR, BI platforms, and financial tools).

Commercial Growth

• Lead the Growth team to achieve gross enrollment targets, expand referrral partnerships, and drive market penetration across existing and new geographies.

• Partner with Marketing and Clinical Operations to develop go-to-market strategies and value propositions for health plans and patients.

• Create and manage sales performance metrics and compensation structures that align with and reinforce company goals.

• Lead the account management team, responsible for ensuring the health and continued growth of our payer and software accounts.

Cross-Functional Collaboration

• Serve as a connective link between Growth, Finance, Clinical, and Technology teams to ensure alignment on forecasting, capacity planning, and operational readiness.

• Act as a key executive partner to the CEO, focusing on strategic growth and organizational performance.
  

Your experience and qualifications

• 12+ years of progressive leadership experience in healthcare operations, business strategy, or commercial management; 5+ years in an executive or VP-level role.

• Deep understanding of healthcare delivery and technology-enabled care models (palliative, value-based, or home-based care strongly preferred).

• Proven success leading both Sales and Business Operations functions in a high-growth, venture-backed Series B to D environment.

• Strong grasp of healthcare economics, payer/provider dynamics, and value-based payment structures.

• Expertise in performance management, financial reporting, and data visualization tools (e.g., Looker, Power BI, Tableau).

• Exceptional communicator and operator with a track record of driving results through cross-functional influence and disciplined execution.

• Bachelor’s degree required; MBA, MHA, or equivalent preferred.

Additional Information

• The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks.

• Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.

• Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.

• Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved.

• Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.

• Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.