Workplace Operations Coordinator

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Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. The Role Netflix is seeking a Workplace Operations Coordinator to join our Los Angeles team. As the Workplace Operations Coordinator, you will work closely with our Workplace Operations Manager and Specialists to make Netflix a world-class place to work and contribute to our unique company culture. Netflix is a fast-paced and demanding company that requires a driven individual who can exercise good judgment, take fast initiative, and provide a high level of customer service to enhance our employee experience. Responsibilities: Provide the highest level of service to employees, vendors, and guests. Create and maintain strong relationships with workplace colleagues and cross-functional partners. Coordinate with specialists to review and update on-site vendor projects, assist with job walks, and assist with day-to-day workplace activities including general repairs and maintenance, HVAC, utilities, and pest control. Oversee Zendesk tickets, update and maintain ASANA Submit and send purchase orders to vendors, track invoices, and submissions in Workday. Coordinate with Finance to close purchase orders at month-end. Verify procurement card transactions for daily orders and assist specialists with their P-card submissions. Onboard vendors, ensuring they meet Finance and Certificate of Insurance (COI) requirements. Create and track overtime sheets for all technicians. Order parts and supplies for projects, log each order into the tracker and submit receipts into Workday. Coordinate part deliveries with Logistics to ensure they arrive at specified buildings. Maintain and organize files for Fire Life Safety (FLS) agreements and inspection reports. Collaborate with the Environmental, Health & Safety team (EHS) and Corporate Security teams to ensure compliance across all sites, ensuring a safe and productive working environment. Requirements: 2+ years of experience in Facilities/Workplace Experience. Experience with ticketing and/or project tracking systems, such as Zendesk, Maximo, or ASANA, is a plus. Friendly and professional demeanor with the ability to build and maintain successful relationships with partners and stakeholders. Highly organized and detail-oriented, with excellent communication and problem-solving skills. Ability to multi-task and work in a fast-paced environment. Self-motivated, proactive, and hands-on, willing to tackle any problem. Experience with Google Suite (Gmail, Google Drive, Google Docs, Sheets, Slides, etc.). On-site role in Los Angeles, that may require travel between buildings. Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $50,000 - $190,000. Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here. Netflix is a unique culture and environment. Learn more here. We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. At Netflix, we want to entertain the world. Whatever your taste, and no matter where you live, we give you access to best-in-class TV series, documentaries, feature films and games. Our members control what they want to watch, when they want it, in one simple subscription. We’re streaming in more than 30 languages and 190 countries, because great stories can come from anywhere and be loved everywhere. We are the world’s biggest fans of entertainment, and we’re always looking to help you find your next favorite story.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...