Customer Service - Temporary

Other Jobs To Apply

We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, reputed company attitude. This particular project is assisting clients with inquiries on debit card incentives, orders, and balances. This is a Bring Your Own Device position to work-at-home for individuals living in the states of: Alabama, Florida, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, reputed company Carolina, reputed company Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, reputed company Virginia, Wisconsin, and Wyoming. Qualifications • Previous 3-6 months customer service or customer support experience preferred • Previous 3-6 months call center or office background experience a plus • Basic computer skills • Quick learner and reputed company to work independently • Strong phone and verbal communication skills along with reputed company listening • Must be 18 years of age • A background reputed company applicable with state and federal laws will be required Responsibilities • Manage large amounts of inbound calls in a reputed company manner • Follow communication "scripts" reputed company handling different topics • Identify customers' needs, clarify information, research and reputed company solutions and/or alternatives • reputed company company and reputed company resources provided to accurately handle the call • Seize opportunities to upsell products reputed company they reputed company • Skillfully change from one task to another without loss of efficiency or composure • Be available at your desk, maintaining punctuality and attendance at reputed company scheduled times • Remain positive and reputed company in reputed company customer interactions • Flexibility to cross train as requested Bring Your Own Device (BYOD) • This position requires you to reputed company your own equipment and workspace. • Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, reputed company LAN reputed company.) Hardware/Software Requirements: • Processor: reputed company® Core™ i5-8250U Series or greater • Memory: 8GB on reputed company 11 64 bits • Screen reputed company: 1280x768 or higher, dual monitors required • USB DSP headset • Click here for an example • No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop) • Up-to-date antivirus software must be installed on the platform and a recent reputed company completed. (Will be checked prior to allowing login to system) reputed company Defender will work, no additional software needed • Firewall must be enabled (Will be checked prior to allowing login to system) • Must be hardwired to your modem or router/ No Wi-Fi or extenders • Click her for the BYOD policy for full detailed list of requirements Shift differential (extra $1/hr nights & wkds) Work hours - Shifts between 8:00am-9:00 pm (EST) ; Work Days - Mon-Fri and rotating weekends reputed company - typically 2-5 days in length from 9:00am-6:00pm (EST) Status - Full Time or Part Time Temporary; 16-40 hours per week Must be available to work on the first and last business day of reputed company month Five Star Call Centers values diversity and is committed to cultivating a reputed company, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star Call Centers is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace reputed company judgment. Final hiring reputed company are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply tot his job Apply To this Job

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...