<strong>Customer Service Representative<br><br></strong><strong>Location:</strong><strong> Orlando, FL<br><br></strong><strong>Employment Type: Full-Time<br><br></strong><strong>About The Position<br><br></strong>We are seeking a reliable, customer-focused <strong>Customer Service Representative</strong> to join our team full-time. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and providing a positive, supportive experience during every interaction. This position is ideal for someone who enjoys helping people, thrives in fast-paced environments, and is looking for a stable, long-term opportunity with room to grow.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Greet customers and provide accurate, friendly assistance in person or over the phone </li><li>Answer questions about products, services, policies, and account information </li><li>Help resolve customer concerns and escalate issues when needed </li><li>Process transactions, orders, payments, or account updates (based on company needs) </li><li>Maintain a clean, organized workspace and uphold company service standards </li><li>Document customer interactions in the CRM or system accurately </li><li>Support team members with daily tasks, administrative duties, and customer follow-up </li><li>Contribute to meeting service goals, quality standards, and team performance metrics <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Strong verbal communication and interpersonal skills </li><li>Friendly, patient, and professional demeanor </li><li>Ability to handle customer concerns with problem-solving and empathy </li><li>Basic computer and data-entry skills </li><li>Strong time-management and reliability — consistent attendance is essential </li><li>Prior customer service, retail, call center, or hospitality experience is preferred but not required </li><li>Ability to work a full-time schedule (40 hours per week) <br><br></li></ul><strong>What We Offer<br><br></strong><ul><li>Competitive pay + bonus structure (if applicable) </li><li>Comprehensive training to set you up for success </li><li>Opportunities for advancement into senior roles </li><li>Supportive, team-oriented environment <br><br></li></ul><strong>Who Thrives In This Role<br><br></strong>This position is ideal for individuals who are patient, solutions-driven, and enjoy working directly with customers. You will succeed if you’re energetic, dependable, and able to maintain a positive attitude while handling a variety of customer needs throughout the day.<br><br>Skills: ownership,relationship-building,teamwork,problem solving,collaboration,customer service skills,basic computer skills,customer,basic,customer service,technical troubleshooting,technology navigation,customer relationship management (crm),tech-savvy,adaptability,collaborative teamwork,time management,active listening,communication,team collaboration,sales,relationship building,computer proficiency,product knowledge,calm demeanor,persuasion,computer skills,organizational skills,tech-savviness,customer engagement,communication skills,problem-solving skills,excellent communication skills,sales skills,crm proficiency,basic computer proficiency,crm software,sales orientation,troubleshooting,customer interaction,email,customer relationship management,organizing operations,solution-oriented demeanor,organization,persuasive conversation,persuasive conversations,crm systems,problem-solving,interpersonal skills,email communication,listening skills,listening,crm navigation
