<meta><h1 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:36pt;font-weight:600;letter-spacing:1px;margin-top:24px;margin-bottom:4px;padding-left:0px;"=""><b><strong style="color:rgb(239,131,84);font-size:14pt;white-space:pre-wrap;">The Role</strong></b></h1><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">At Karoo, product transcends teams and departments. We believe everything we do, internally and externally, is a product; from how clinical operations run, to how we engage patients, to the software our engineers ship. Product is the connective tissue of our organization.</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">This means the Director of Product won’t sit in an engineering silo translating tickets. You’ll be a connective force across the entire company, shaping how the organization itself operates as much as the software we build. It’s one of the most expansive and influential product mandates you’ll find at this stage.</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">We are not building another tech or care management layer on top of a broken system. Plenty of companies have tried to bolt software and wraparound services onto the traditional VBC playbook, and it hasn't worked. We are approaching this differently: integrating financial alignment, clinical enablement, and technology as one model and in partnership with our practices partners, not as three separate silos.</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">The person we’re looking for should be energized by that. We want deep healthcare and VBC expertise, and we want someone who is excited to challenge the conventional wisdom of how this work gets done. If you’re looking to re-skin a familiar product, this isn’t it. If you want to invent net-new ways of thinking about and solving the hardest problems in value-based care, keep reading.</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">The Director of Product will be Karoo’s most influential product hire, reporting directly to Karoo’s CTO. You will be responsible for defining the product vision in partnership with leadership, building product management practices from scratch, and owning the full arc of product work across discovery, prioritization, roadmap, and cross-functional execution.</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">This is a highly autonomous role for a builder who thrives in early-stage environments. Expect a deliberate mix of two balances:</span></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><b><strong style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Leader and doer</strong></b><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">. You’ll set the product vision and begin shaping a small product team while still rolling up your sleeves and doing real, hands-on product work yourself.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><b><strong style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Today and tomorrow</strong></b><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">. You’ll improve what we use and rely on right now while designing what we’re building for the future, and you’ll do this across the whole company, not just within engineering.</span></li></ul><h1 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:36pt;font-weight:600;letter-spacing:1px;margin-top:24px;margin-bottom:4px;text-align:justify;padding-left:0px;"=""><b><strong style="color:rgb(239,131,84);font-size:14pt;white-space:pre-wrap;">What You'll Do</strong></b></h1><h3 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;"=""><span style="color:rgb(239,131,84);font-size:11pt;white-space:pre-wrap;">Product Strategy & Vision</span></h3><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Partner with executive leadership to define Karoo’s product vision and strategy aligned with clinical, operational, and business goals.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Translate Karoo’s care model and value-based strategy into a clear, opinionated product roadmap.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Balance short-term execution with long-term platform thinking.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Continuously refine product direction based on user feedback, data, and evolving company priorities.</span></li></ul><h3 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;"=""><span style="color:rgb(239,131,84);font-size:11pt;white-space:pre-wrap;">Product Discovery & Definition</span></h3><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Lead discovery efforts across key user groups, including care delivery teams, provider partners, patients, internal stakeholders</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Synthesize clinical, operational, and market insights into clear product requirements and priorities.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Write product briefs, PRDs, and acceptance criteria that enable efficient engineering execution.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Make thoughtful tradeoffs when resources are constrained.</span></li></ul><h3 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;"=""><span style="color:rgb(239,131,84);font-size:11pt;white-space:pre-wrap;">Execution & Delivery</span></h3><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Own end-to-end product execution, from problem definition through launch and iteration.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Partner closely with Engineering to plan sprints, prioritize backlogs, and deliver high-quality features.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Ensure releases are well-scoped, clearly communicated, and aligned with operational readiness.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Track product performance post-launch and iterate based on outcomes.</span></li></ul><h3 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;"=""><span style="color:rgb(239,131,84);font-size:11pt;white-space:pre-wrap;">Process & Team Building</span></h3><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Establish lightweight but effective product management processes appropriate for an early-stage startup.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Introduce consistent practices for roadmap planning, prioritization, and stakeholder communication.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Define the structure and hiring plan for a growing product team.</span></li></ul><h3 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;"=""><span style="color:rgb(239,131,84);font-size:11pt;white-space:pre-wrap;">Cross-Functional Collaboration</span></h3><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Serve as the primary product partner to Clinical Operations, Market Operations, Data, and Growth teams - treating each of their workflows as a product in its own right.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Translate complex clinical and operational needs into intuitive product solutions.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Act as a connective tissue between engineering, clinical, and business stakeholders.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Support leadership discussions with clear product insights and tradeoff recommendations.</span></li></ul><h3 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;"=""><span style="color:rgb(239,131,84);font-size:11pt;white-space:pre-wrap;">Data, Analytics & Outcomes</span></h3><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Define success metrics for product initiatives tied to care delivery, efficiency, and value-based performance.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Partner with Data and Analytics to ensure product instrumentation supports insight and decision-making.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Use data to inform prioritization and continuous improvement.</span></li></ul><h1 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:36pt;font-weight:600;letter-spacing:1px;margin-top:24px;margin-bottom:4px;text-align:justify;padding-left:0px;"=""><b><strong style="color:rgb(239,131,84);font-size:14pt;white-space:pre-wrap;">What We're Looking For</strong></b></h1><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Seven or more years of experience in product management or product strategy</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Experience drafting then creating user flow diagrams, user testing, user interviews, product strategy, roadmapping, etc.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Proven track record of turning ideas into shipped products, especially in early-stage or fast-paced environments</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Healthcare experience including healthcare data regulations (e.g., HIPAA, HITRUST) and standard healthcare data formats (e.g., FHIR).</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Excitement for net-new thinking. You see established VBC approaches as a starting point to challenge, not a template to copy.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Ability to act as both a “doer” and a team leader commensurate with a startup environment</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Exceptional communication, synthesis, and storytelling skills; you know how to translate vision into action</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Strong analytical and strategic thinking; you can prioritize effectively and back decisions with data</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Comfortable wearing many hats and working with limited structure or resources</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Empathetic toward users, obsessed with clarity, and energized by solving complex problems</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="color:rgb(239,131,84);font-size:14pt;white-space:pre-wrap;">Why Join Us</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">A genuine chance to rethink how value-based care is built and to define the Karoo product suite from the ground up.</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Competitive salary and equity in an early-stage startup</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Opportunity to define and shape the Karoo product suite</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Fully-remote work environment available</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Full benefits package</span></li><li style="color:rgb(79,93,117);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">A collaborative and transparent company culture that values creativity and ownership</span></li></ul>
