Descripción de puesto Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to GM Philippines office three times per week or other frequency dictated by the business. The Role Global Sales Reporting is GM’s gold source for our dealer network, dealer contracting, vehicle delivery & sales, and vehicle inventory. Our team owns the systems that… Manages our dealer distribution network – Locations, their investors, floor planning, etc… Stores our dealer sales & service agreement – what vehicles dealers can/cannot sell and service Communicates global sales counting – GM, our competitors, Joint Ventures, others… Supports internal and external delivery & stock performance reporting – Information used within GM, sent to government entities (i.e. Securities Exchange Commission), our investors Maintains vehicle information – VINs, sales history Manages key analytic reporting tools Entry point for our customer’s data What You’ll Do Provide world-class support for the Global Sales Reporting function, including hyper-care activities and user access management for multiple systems, business partner support, daily monitoring, issue management support, and on-going reporting requirements sustaining multiple regions and functions Develop a deep understanding of the business via documentation, training, and workshops to understand business and IT partner objectives, pain-points, and opportunities, and translating them into world class processes and technology enablers Support communication to our business users Develop and present training materials to a global audience Develop standardized reporting tools and dashboards to enhance the customer experience Understand business requirements and acceptance criteria to perform a logical test to prove the functionality Design and maintain re-usable test cases and test strings to confirm new functionality for current and future testing Create a comprehensive test plan to test all developed requirements in a sprint and to build on for an E2E test plan Provide and maintain clear status in reporting during UAT for responsibility, escalation, and execution Prepare and maintain validation evidence of test status through screen shots and test case progression Collaborate across workstreams to implement data standards and process improvements leveraging digital solutions Utilize your process improvement, system implementation, and project management skills to innovate, deliver solutions, and contribute to global transformation activities that impact the results of the company Update and maintain operations process, desk procedures and other documentation Collaborate globally and cross-functionally with various partners across different business functions to understand business processes Develop user stories to document business requirements, prepare user acceptance test plans, and support technology deployments. Your Skills & Abilities (Required Qualifications) A Bachelor’s or Master’s degree in Business, Finance, Accounting, Marketing, IT or related field 5+ years of relevant work experience in business and process transformation, consulting, and project management Strong logical thinking and organizational skills Experience with relational databases (IBM DB2, MySQL, Oracle, etc.) Experience with KNIME – KNIME is a modular, workflow-based system that enables users to process, analyze, and visualize data through a visual programming interface Mainframe systems experience (preferred) Proficient in creating and managing macros Focused on process improvement and efficiency optimization Solid experience on SQL, Excel, Power Automate, Power BI Demonstrated experience leveraging Operational Excellence, Lean Management, Design Thinking, or other structured methodologies to implement process improvements Demonstrated ability to work cross-functionally, in an internal or external consulting role, with proven ability to effectively execute projects and deliver results Detail oriented, with strong business acumen, and experience in evaluating financial measurements and project results Internal controls experience and knowledge is preferable. Experience with Agile / Scrum framework is preferable Data analytics skills What Will Give You A Competitive Edge (Preferred Qualifications) Knowledge in Azure Databricks Experience in managing end-to-end test cycles Experience in developing training manuals and conducting training is preferable. Affinity with technology and/or familiarity with analytics tools and techniques Highly motivated and willing to learn and take on new challenges Excellent written and verbal communication skills Highly proficient in Microsoft Office applications Acerca de GM Nuestra misión es un mundo con cero colisiones, cero emisiones y cero congestionamientos, y aceptamos la responsabilidad de liderar el cambio que haga que nuestro mundo sea mejor, más seguro y más equitativo para todos. ¿Por qué unirse a nosotros? Creemos que todos debemos tomar decisiones cada día (de manera individual y colectiva) para conducir a un cambio significativo por medio de nuestras palabras, nuestras acciones y nuestra cultura. Día tras día, queremos que cada empleado sienta que pertenece a un equipo de General Motors. No discriminación e igualdad de oportunidades de empleo General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que proporcionar un lugar de trabajo inclusivo crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Animamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave de cada función y a que se postulen para cualquier puesto que coincida con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar. Para obtener más información, visite "Cómo contratamos". Adecuaciones General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidad. Si necesita un ajuste razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un “correo electrónico” o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: Our Company Our Culture How we hire Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations Estamos decididos a liderar el cambio del mundo impulsados por la tecnología, el ingenio y el aprovechamiento de la creatividad que surgen de la diversidad de nuestro equipo. Únase a nosotros para ayudar a liderar el cambio que hará que nuestro mundo sea mejor, más seguro y más equitativo para todos, haciéndose miembro de la Comunidad de Talentos de GM (beamery.com). Como parte de nuestra comunidad de talentos, recibirá actualizaciones sobre GM, puestos vacantes, información sobre carreras y más. Tenga en cuenta que con solo completar el formulario a continuación no se le agregará a nuestra Comunidad de talentos automáticamente, sino que tendrá que usar el enlace de arriba. Si está buscando postularse para un puesto específico, le alentamos a que haga clic en "Solicitar ahora" en la publicación de trabajo de su interés.
